If you live in the same area as your holiday home, you
could supervise all aspects of the lettings and
rental management of your Spanish property and
maintaining the property yourself, although there is a considerable
amount of work involved, but if you do not, the best solution
is to hire Rental Management Company here in Spain that
would take care of all the finer points of your Spanish
property rentals business for you. All you have
to do then is sit back and receive the income!
The fees charged by us are easily recouped by regular letting
and it is our intention to make sure that each booking goes
as smoothly as possible, resulting in guests that wish to
re-book the following year, and recommend your property
to others . . . Word of mouth advertising is probably about
the best you can get!.
It is ideal for people who do not have the time or inclination
to deal directly with their customers. It can be hard, time
consuming work and it is important to be aware of the possible
headaches it can involve. It is important to respond quickly
to rental enquiries and our booking agency is contactable
at all times. If you are not 'on hand' it can be extremely
beneficial to employ an letting agency to take good care
of both the rental management and the comfort of your guests.
We will visit your Spanish rental property, take photos
and submit details to advertise your property on a top Spanish
Property Rental website, giving you the opportunity to reach
a worldwide audience, plus an advertising brochure on our
own website. Getting bookings for your property is as important
to us as it is to you - no bookings, no fee!!
Under a lettings and rental management
contract, our job will then involve: - Dealing with enquiries
from your clients. Vetting clients to make sure they are
suitable. Handling client complaints/queries. Keeping booking
calendars and availability charts. Keep spreadsheet records
of all your rentals. Managing all bookings, taking deposits
and payments and banking them for our owners, holding damage
deposits and making relevant deductions if any damages.
(A full property check will be made before releasing the
damage deposits back to your clients) Our commission will
be deducted from the booking payment and statements issued
Issuing your clients with booking conditions, directions
and arrival instructions. Maintaining telephone or email
contact with your clients from the first enquiry until they
leave for Spain. We will provide details on how everything
works, where to dispose of rubbish, informing them of house
rules and giving information on local restaurants, local
attractions etc. Keep an updated 'guest manual' in the property
where guests can make their comments and suggestions on
both the property and the rental management service we provide.
All administrative tasks pertaining to the above. Provide
welcome packs and a welcome card (if required and at additional
costs) for your guests, and arrange airport transfers or
car hire if required.
Our number will be left with the guests in case of emergency
and they will be able to contact us at any time.
People are more likely to look after your property if they
feel you have gone to a lot of trouble to make them feel
comfortable and welcome.
To win over potential or actual clients you have to show
an interest in them and make them feel special. By using
Citrus Property Managment, we can do all that for you -
turning your Spanish property rentals into a lucrative business.
Our fees for the above services are 20% of your weekly
holiday rentals, reducing to 10% for longer term bookings.