Guest Services

From the moment of their arrival in Spain, your guests are our responsibility.

People are more likely to look after your property if they feel you have gone to a lot of trouble to make them feel comfortable and welcome.

To win over potential or actual clients you have to show an interest in them and make them feel special. By using Citrus Iberia Property Managment, we can do all that for you. A happy client is often a repeat booking!

Airport Service - It is often quite a nerve racking experience driving in another country, especially if you do not know the area, so we can arrange to pick up your guests from Alicante or Valencia airports, and transfer them to your property, returning them to the airport at the end of their stay. (This service should be confirmed at least 4 weeks before departure). Alternatively, we can arrange local car hire at reasonable rates.

Welcome packs. We can arrange for special food/drink packs to be delivered to the property prior to the arrival of your guests (which can be determined by either the owner or the guest and will be priced accordingly). We will also place tourist guides and information in the property for local attractions, bars and restaurants. Additional maid service can also be arranged during lets if required.

Our number will be left with the guests in case of emergency and they will be able to contact us at any time.

Evening taxi's can be arranged.

Meet & Greet . Meet your guests and welcome them to your property and provide keys on arrival.

See full pricing details